Question 1

How do I place an order?

Accepted Answer

To place an order, you must first find a series on the website through the search form or from the series page, and from the search result or by clicking on the series, fill in the correct form, fill in additional details as appropriate, and we will deal with it as soon as we identify your order and get back with an answer.

It is very advisable to specify a delivery address, as well as the payment method you prefer, so we can send you the most complete offer.

Our payment methods are: Payment by Bank Transfer (the most common) and Payment by card

Question 2

How do I send a message?

Accepted Answer

To get in touch with us, you can go to the contact page, where you will find all the ways to https://beta.emi-bearings.ro/contact.

However, we recommend you to use the contact form, which is available non-stop, but we do not encourage you to abuse it.

Question 3

I sent an offer request, why can't I send another one!

Accepted Answer

There is a large volume of requests, which we deal with for their bidding, that is why the system accepts at most two bid requests, until they have been confirmed and offered.

You can send a new request, after you will receive a message from us regarding the previous request.

Question 4

How long does it take to receive a response to a price request?

Accepted Answer

There is no strict time rule, but for any price request, you should receive an answer within a maximum of 1-2 working days or faster, but not less than 30 minutes.

Question 5

I want to use the contact form, but it tells me that there are messages in the system, what do I do?

Accepted Answer

When the system warns you that there are already unresolved messages in the system, it means that you will receive a response to them.

Along with the answer sent from us, you will be able to return with another message through the contact form.

Question 6

How long does delivery take after payment confirmation?

Accepted Answer

Delivery details will be specified in the proforma and will be reconfirmed after payment confirmation.

Normally, the delivery takes 1-2 days on the territory of Romania, 2-5 days in the European Union and 3-10 days outside the European Union (this includes the time with customs).

The reasons for a longer delivery time may be: the ordered products are more special and must be brought from outside the European Union, such as the USA, Mexico, Canada, Turkey, Asia, etc. or the couriers are very busy during the holiday periods (Year New, Christmas, Easter, Black Friday, ..)

#	Part name	Brand	Status
1	E10BR FAG	FAG	Available	WhatsAppRequest Quote by WhatsApp
2	C4PLUG THK	THK	Available	WhatsAppRequest Quote by WhatsApp
3	DP6 FAFNIR	FAFNIR	Available	WhatsAppRequest Quote by WhatsApp
4	YEL206104G FYH	FYH	Available	WhatsAppRequest Quote by WhatsApp
5	7313BECBM SKF	SKF	Available	WhatsAppRequest Quote by WhatsApp
6	327/770 GPZ	GPZ	Available	WhatsAppRequest Quote by WhatsApp
7	384D 30000 TIMKEN	TIMKEN	Available	WhatsAppRequest Quote by WhatsApp
8	YET207 FK	FK	Available	WhatsAppRequest Quote by WhatsApp
9	01C170MMGR COOPER	COOPER	Available	WhatsAppRequest Quote by WhatsApp
10	202KDD2 FAFNIR	FAFNIR	Available	WhatsAppRequest Quote by WhatsApp

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